Archive for the ‘Office Policies’ Category

If Bad Weather Makes it Tough to Keep Your Appointment

Friday, February 5th, 2010

We’ve had a pretty mild winter – but this weekend storm may prove to be a difficult time to manage roads in our area.  As our most important decision is the well being of our patients – we want to make sure everyone understands what our “policy” for appointments during bad weather…

1) If you are unable to safely drive and keep your appointment – please just contact our office at the earliest time to reschedule.

2) Our office plans to be open at all times we have patients scheduled – unless the road conditions are determined to be unsafe and the county restricts driving.

3) Some patients may live closer to the office and not encounter difficulties, however, some of our staff have to drive a further distance and could make reporting to the office difficult or unsafe.

We appreciate your understanding during the times of inclement weather as well as our being understanding for your situation during the same.  If our office is CLOSED due to weather we will contact patients who leave messages at the next scheduled day of business.  Remember – if you have a Patient Emergency – contact our office or emergency cell phones so that we can do our best to ensure patient comfort.

No Interest – No Kidding!

Tuesday, February 2nd, 2010

We are happy to announce that Chase Health Advantage is now working with our patients to offer a No Interest Payment Option.

CLICK HERE to begin Your Application

WELCOME Brochure

Wednesday, November 5th, 2008

As a patient getting started with our Orthodontic Office – you will want to refer to this handy information throughout the course of your treatment.  We have now created a PDF version of our Welcome Brochure and invite you to browse through and “remember” some of the many things we have discussed prior to and throughout your treatment.  As always, if you have any questions – give us a call!

SmileOdontics Welcome Brochure

Documents to Review & Sign

Wednesday, November 5th, 2008

When you are ready to begin your orthodontic treatment with our office, we will have a series of documents necessary to have reviewed and signed for our files before we can begin.  Specific Financial Agreements will be prepared and presented in the office; however, you may wish to review the following Consent and HIPPA documents so that any questions can be answered.  Please be sure to bring your SIGNED PAGES to the next appointment so that we can scan for our files.

Thank you for your cooperation in helping to save a tree and keep our office “paperless!”

How Does Orthodontic Insurance Work?

Friday, October 10th, 2008

As a standard rule, Orthodontic Coverage is a special coverage that may or may not be included with your Dental Plan.  It is usually a separate benefit to the General Dentistry coverage and the benefits are typical to be 50% of cost UP TO a Lifetime Max.  Each plan max is different and can be as little as $500 up to as much as $3000 (in our year’s of experience this is what we’ve seen.) (more…)

General Soreness

Friday, October 10th, 2008
When you get your braces on, you may feel general soreness in your mouth and teeth may be tender to biting pressures for three to five days. This can be relieved by rinsing your mouth with a warm salt water mouthwash. Dissolve one teaspoonful of salt in 8 ounces of warm water, and rinse your mouth vigorously. If the tenderness is severe, take aspirin or whatever you normally take for headache or similar pain. The lips, cheeks and tongue may also become irritated for one to two weeks as they toughen and become accustomed to the surface of the braces. You can put wax on the braces to lessen this. We’ll show you how!

Patient Financing

Friday, October 3rd, 2008

We have Options for You! Decide which program works best for your budget:

Springstone Patient Financing is available for treatment from $2,000 and up, with fixed rate payment options as low as 5.99%, no initial payment and no payment for six weeks. (There is also NO prepayment penalty.) Check out their website for additional information!

CareCredit is another source of patient financing for you to consider. Benefits to this program is that you can use the “credit” in any participating medical, dental, vision and other provider offices; as a revolving line of credit you are approved for a specific limit – as you pay down you can reuse anywhere CareCredit is accepted. (Great for families who may be having multiple patients go through orthodontic treatment over a period of years.) CareCredit also has No Interest Payment Plans, and extended length of payment plans to accommodate your budget more easily. Financing is available for treatment in whatever dollar amount you need. Check out their website for additional information!

We are happy to work out a plan should either of these plans NOT work for your budget, just talk with us and let us know what you would like to be able to do in getting started with your treatment.

Office Policies

Wednesday, September 3rd, 2008

Our office abides by all governing rules and regulations and respectfully request that our patients abide by our policies with regard to their treatment and our office.

HIPPA requirements are enforced with regard to patient, treatment and our facility.  While maintaining a paperless environment – our computer system and patient information is secure and confidential.  Please do not openly discuss any items that you would feel uncomfortable with others being aware of the discussion. We are only able to discuss the treatment and associated cost with the responsible party of the patient account.

Our office is an “open bay” treatment facility with limited seating in the treatment area – we kindly ask that parents, siblings and patients waiting for their appointment remain in the reception area.  We offer Wi-Fi service FREE to those who may be inclined to make productive use of their waiting – and of course, video game systems for the young at heart.

Dental Check-Ups

Friday, August 22nd, 2008

All necessary dentistry must be completed prior to starting orthodontic therapy. It is essential that the patient maintain regular six-month appointments with their general dentist for exam and cleanings during the orthodontic treatment period.

Unusual Occurences

Friday, August 22nd, 2008

Some possible but unusual occurrences can include: swallowing an appliance, chipping tooth, dislodging a restoration, a tooth becoming fused to the jawbone (ankylosed), an abscess or cyst may occur but are rare occurrences.